Refund Policy

Our Guarantee

We want you to be completely satisfied with SelectiveReady. We offer a 14-day money-back guarantee on all paid plans.

How It Works

1. Within 14 days of purchase: If you are not satisfied for any reason, contact us at support@selectiveready.com and we will issue a full refund. No questions asked.
2. After 14 days: Refunds are generally not available after the 14-day window, as access to all content is granted immediately upon purchase. However, we will consider exceptional circumstances on a case-by-case basis.
3. Processing time: Refunds are processed within 5–10 business days and returned to your original payment method via Stripe.

What Counts as the 14-Day Window

The 14-day period starts from the date and time of your purchase (as recorded in our payment system). For example, if you purchase at 3:00 PM on March 25, your refund window closes at 3:00 PM on April 8.

How to Request a Refund

Email support@selectiveready.com with:

• Your username or the email associated with your account
• The date of purchase
• (Optional) Reason for the refund — this helps us improve but is not required

Australian Consumer Law

Nothing in this refund policy limits your rights under Australian Consumer Law. If the Service has a major failure, you are entitled to a refund regardless of the 14-day window.